Store Policies

 

SHIPPING All orders are scheduled to be shipped within three business days of placement. Please note that tracking for orders will become available once the order is fulfilled and a label is created. All orders will be shipped via USPS Priority Mail. Ship dates are subject to change due to the ongoing COVID-19 situation.

IN STORE PICKUP Select "In store pickup" at checkout to pick up your order free of charge. Please wait for email confirmation that the order is ready before coming to pickup. Any order being picked up will be at the Iceworks Pro Shop - 175 Underhill Blvd; Syosset, NY 11791. Shop hours: M-F 10-8 pm, Saturday-Sunday 10-6 pm.

RETURNS Please be advised that all sales are final and we do not accept returns.

CONTACT Please contact info@thehockeyislandshop.com with any questions or concerns.

PRIVACY STATEMENTS

ORDERS If you purchase a product from us, we request certain personally identifiable information from you on our order form. You must provide contact information (including name, telephone number, email, and shipping address) and financial information (such as credit card number and its expiration date).

We use this information for billing purposes and to fulfill your orders. If we have trouble processing an order, we will use this information to contact you.

USE OF INFORMATION We use the information we collect from you for billing purposes and to fulfill your orders. We do not store your credit card information.

LEGAL DISCLAIMER We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website. You cannot opt out of disclosure of your personal information if required by lawful order.

SECURITY The security of your personal information is important to us. We use reasonable technological and physical safeguards to protect personal information you provide to us from loss, misuse and unauthorized access, disclosure, alteration and destruction. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). 

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet is 100% secure, however, we make all reasonable efforts to use commercially acceptable means to protect your personal information. If we become aware of an information breach, you will be immediately notified of it.

The Hockey Island and GFY KB Inc. Reserve the right to amend this privacy policy at anytime.

P.A.L. Jr. Islanders & New York Islanders logos and wordmarks are not owned by The Hockey Island or GFY KB Inc. and are used with permission from the P.A.L. Jr. Islanders and the New York Islanders organizations, respectively. The Hockey Island is an independent entity not owned or operated by the P.A.L. Jr. Islanders or New York Islanders. 

The Hockey Island is owned and operated by GFY KB Inc.